| Change Type | Description |
| Feature - Server | You now have the ability to let the server automatically download and cache all map tiles within the max location distance of the company by using the auto downloader button in the maps section of the company form. This will make your maps much more responsive. |
| Feature - Client | New shortcut added for lead (CTRL + L). |
| You can now export customer payments to Pastel Evolution. |
| There is a new reports wizard which will make it easier for you to view reports and then save them for later viewing. You can also use your own custom scripts for generating reports. |
| You can now see tasks on the calendar. |
| You can now export customer payments to Pastel Partner. |
| You can now get an auto login URL from the login page of the mobile version which will make it a lot quicker to login. |
| All assumed routes on the calendar now go along the roads instead of being a straight line between the different points. |
| You can now email quotes, work orders, invoices and job cards from the mobile version. |
| You can now export expenses to Pastel Partner. |
| You can now export credit notes to Pastel Evolution. |
| You can now see the size of the data returned from the server when you open a form. |
| The product form now has a web link to a webpage for that product. |
| There is a new filter called Exported Invoices in the invoices section. |
| Change - Server | There is a new progress window for downloading server updates from Service Master Server which allows you to cancel the download if you want to. |
| Change - Client | The sound that played when the reminders window popped up has been removed because some people were getting annoyed by it. |
| All map options in on the company form have been moved to the maps tab. |
| When printing to the server and no default printer is selected then the user is now informed that no default printer has been selected for that print option. |
| You can now export results to CSV after exporting data to your accounting program. |
| All assumed routes are limited to within the company max location distance. |
| All search textboxes will now automatically get the focus when you click on search to search a list in the mobile version. |
| Jobs on the calendar which have worked times on them will use the worked times instead of the job date and duration for displaying them on the calendar. |
| A better error message is now shown if you open a file from the file form when the file doesn't exist on the server. |
| The using mobile device option in the mobile version has been removed because it was confusing users. |
| A totals row was added to the work orders not invoiced report. |
| Service messages have been changed to look like a tray icon popup. |
| A colon is now automatically inserted when adding job times in the mobile version. |
| Audit trail descriptions were not descriptiive enough. |
| The report that is displayed after exporting invoices now shows totals for callout, labour, services and materials. |
| Contact options on the context menu for the customers listview were changed around in order to make them work better with multiple contacts. |
| The mobile version did not allow you to add products to a stock transaction. |
| The duration of the task has been added to tasks. |
| You can now search tasks by task category. |
| Service messages now show in a window at the bottom right of the screen instead of in the reminders window. |
| You can now set the callout of a job card in the mobile version. |
| You can now add and edit contact links for customers and customer addresses in the mobile version. |
| Selling price has been added to the service category preview. |
| Error reports sent from clients include more information in them to make it easier to find where the error happened. |
| The mobile version products and services searches have been improved to make it easier to find what you are looking for. |
| Retrieving assumed routes on the map has been multi-threaded so that the map doesn't freeze and wait for the routes to be shown. |
| Export context menu items are now hidden if an accounting program has not been set up in company options. |
| The selected contact now stays selected when saving and refreshing a form with multiple contacts on it. |
| You now have the ability to select which job cards you want to export to Outlook instead of just all of them. |
| The time zone option in the company options has been changed to a dropdown so that it is easier to set your time zone. |
| Bug Fix - Server | The server installer was unable to restore backups from failed installations. |
| Email notifications of backups completed were not being sent to customers. |
| Bug Fix - Client | Accounts exported was not calculating the end date properly when getting invoices. |
| Paid labels were deleted from the accounts exported form because they shouldn't be there. |
| The special permission for preventing teams from changing the jobs of other teams worked on the calendar only but not on the job card form which it does now. |
| Quantity was losing anything after the decimal point when adding a product to a quote. |
| The title of the accounts exported form kept on getting longer the more you saved. |
| Customer and customer address contacts were not being exported to Pastel Partner or Pastel Evolution properly. |
| The remember me checkbox on the mobile version login page has been removed. |
| Certain contact links options were being hidden on the supplier form. |
| Fixed a bug where an error message was shown if you clicked on a file on one of the forms when the file didn't exist on the server. |
| Objects printed from the calendar were not displaying the company header. |
| The waiting circle was not working on the company form. |
| Invoices that had an email linked to them but the email hadn't been sent were showing up as sent. |
| Some contact fields were not being shown for customers and customer addresses in the mobile version. |
| There was an error when trying to edit a job card in the mobile version when it had no date on it. |
| The tab order on the invoice form has been fixed. |
| The service category name now has a max length on the textbox to prevent users from entering a name that is too long which causes an error. |
| The supplier price listings form had no audit trail on it. |
| You would get an error message if you tried to create an invoice from a work order for 1 000 000 or more. |
| Clicking on the address label on the supplier form caused an error. |
| The minimum height of the customer form was changed so that it doesn't hide contact link options. |
| The supplier price listings form title kept getting longer the more you saved and refreshed. |
| The pages on the left of all forms no longer hides pages if there are more of them than can fit in it. It also no longer gets cut off half way down on forms with big heights. |
| Accounts exported could not be saved |
| Status circle now works when exporting accounts using the accounts exported form. |
| Contact details were not showing up on the suppliers and manufacturers previews. |
| It was impossible to print anything other than job cards on the calendar. |
| The notifications window was not supposed to open a second time after opening it from the tray icon. |
| The Today and Tomorrow filter options on the calendar would stay on the day selected even on the next day instead of moving forward. |
| It was not possible to delete accounts exported unless they were completely empty. |
| An out of memory error that occurred after opening a lot of forms which prevented further use of the program until restarted has been fixed. |
| The name of the permission for editing another team's job cards was cut off near the end. |
| Authenticating a user who logged in on another computer was not done on all of the forms. |
| Change Type | Description |
| Feature - Client | A new report for work orders not invoiced has been added. |
| There are now better descriptions when hovering over calendar items. |
| You can now show the map or the calendar from the context menu of the Service Master tray icon. |
| You can now print a team's jobs for the day on the calendar by right-clicking on the teams checkbox and clicking one of the print options. |
| New Service Master Web Access button on the tools menu of the main form. |
| Added new Service Master Web Access button to tools menu. |
| You can now view routes to a job on the map from the job card form and the map buttons have been rearranged to make them easier to use. |
| There is a new right click option on the leads listview for cancelling leads. |
| The map has a new filter option for showing data on the map for tomorrow. |
| Objects on the calendar now automatically round to the nearest half hour as you drag them. |
| Invoices can now be set as bad debts for when you are unable to receive payments for them. |
| You can now use SMS templates from the right click menu for job cards on the calendar. |
| Ability to select muliple items in the unassigned list on the calendar and there are new cancel, open, delete and print options. |
| You can now use shortcut keys on both the calendar and the map. |
| You can now email job cards to both customers and team leaders from the job card form. |
| Change - Server | Formatting of service uptime has been improved. |
| Change - Client | Teams have been added to the expenses listview and you can search by team as well. |
| All map lookups now go through the server. |
| Service Master Client has been renamed to just Service Master. |
| The buttons on the main form for the calendar and the map have been changed from toggle buttons to normal buttons. |
| Bug Fix - Server | All databases have been set to the same compatibility level of 100 to prevent any future compatibility problems. |
| Bug Fix - Client | Required fields were being shared among multiple companies. |
| An error message popped up if you hovered over a deleted job card on the calendar. |
| Expenses can now be deleted from a team again. |
| There was an error when adding a work order to an invoice from the dropdown. |
| There was an error when setting a lead to cancelled. |
| The work order and job card previews were not showing the contact information sometimes. |
| The map was opening multiple times when opened from the calendar repeatedly. |
| Pressing Enter did not move the focus to the next field when adding customer equipment on the customer address form. |
| Customer equipment adder textboxes did not have a max length. |
| There is new a row header on the customer equipment grid on the customer address form. |
| The default contact dropdown was showing (Add new contact) instead of (None). |
| The distance from previous job on calendar items was overwriting the other things in the box if it was too small. |
| The log out button in the mobile version was not working on certain phones and operating systems. |
| Deleting a contact linked to a customer and then deleting the customer caused an error. |
| You can now use enter to move between fields on the customer equipment adder. |
| The map kept on taking focus when auto-refresh was on and the map was in the background. |
| The customer equipment grid on the customer address form did not have row headers. |
| Change Type | Description |
| Feature - Client | You can now automatically login to the Service Master Mobile using the following format in the URL: http://YourServer:49513/?username=user&password=pass. |
| There is a new Save Connection option on the File menu which will let you create a file which you can double click to automatically log in to Service Master without having to bother with the login screen. This feature is very useful if you need to log in to muliple companies or as multiple users. |
| Customers, Site Addresses, Suppliers and Manufacturers now have the ability to link to multiple contacts. |
| Change - Client and Server | Various changes were made to the program behind the scenes to everything that used teams on it. |
| Change - Client | You now get a warning when deleting a stock transaction from a job card. |
| There is now a filter option on the map to show all objects for today only. |
| The policy number is now shown on the job card preview report. |
| The customer preview now shows a count of the number of site addresses. |
| Postal address was added to the contact form. |
| The discount % sign was moved to a different place on the quote. |
| Contacts can now have 2 email addresses. |
| Bug Fix - Client | Certain characters were stopping SMSs from being sent. |
| Various different things were not working on the customer equipment form. |
| The maps weren't working because some required files were missing. |
| The statement was not showing the credit note number if a comment was added to the credit note. |
| An error occurred when double clicking to open newly added customer equipment on a customer address. |
| Barcode scanning was not working properly when scanning from a list view. |
| 1 minutes was sometimes added to job cards when adding them to a work order. |
| There was a problem starting Service Master Service on Windows Vista and Windows 2008. |
| Change Type | Description |
| Feature - Server | You can now access the mobile version of Service Master using any mobile phone. From the browser from your phone or desktop navigate to http://yourserversurl.co.za:49513. Then enter your normal username and password to get in. |
| Feature - Client | You can now see a history of when employees have logged in to the program. |
| Barcode scanner support has been added so you can now scan barcodes on printouts to open the scanned object. |
| You can now set the date instead of only just the time when adding worked times to a job card. |
| Certain items in the program such as invoices and job cards have been given short barcodes which are easier to scan. |
| Change - Server | All text data fields have been converted to a more efficient format which has given the program a huge performance boost. |
| Purging the event log happens a lot faster now. |
| The ServiceMasterService.exe file was not supposed to have an icon. |
| Change - Client and Server | New right click option for sending SMS on job cards on the calendar. |
| Change - Client | The calendar header bars were not the same height as the ones in the rest of the program. |
| Credit limit on customers form has been right aligned |
| The job card preview has been changed to one that looks more like the other previews in the application but the old job card form will still be printed when you click the print button. |
| Product in stock date has been changed from being per product to being per supplier. |
| 0 minutes has been removed from the reminder form. |
| The current products list now shows all products which have not been discontinued. |
| Bug Fix - Server | There was a problem with customer equipment preventing a company from being deleted. |
| Bug Fix - Client | There was an error message when clicking the cancel button on the importing and exporting part of the options form. |
| The quote click through on the work order form was not working unless it had been dropped down once. |
| Lead counseling has been changed to lead counselling with 2 l's everywhere in the program. |
| The credit notes list shows the credit note date instead of the due date. |
| The employees dropdown on the job card employees tab of company options no longer shows non-active employees. |
| The products preview report no longer shows vans which are not active. |
| Leads with no description were no being displayed properly on the calendar's unassigned items list. |
| All selected stock movements on the product form are now opened instead of only one of them. |
| There was a problem changing the work order on a job card. |
| Unassigned items were not showing up on the calendar if no teams were selected. |
| The amount to be invoiced on the customers preview does not include work orders which have been forced closed anymore. |
| An SMS would in some cases pop up out of no where when creating a job card. |